FAQ

Today, we are introducing two brand new features that are the result of nearly three years of hard work across the Ring team. 3D Motion Detection and Bird’s Eye View are the latest advancements in home security available on Ring Video Doorbell Pro 2, our newest premium, wired doorbell. We kindly ask that you carefully read our ingredient list and check what works for your skin before ordering. Please note that as a small business, we offer a refund, exchange or replacement on all products returned to us within 14 days of your receipt of goods provided they are in their original, unopened, unused and undamaged condition.

1.1. Where do you ship?

Due to high demand, occasionally some of our products do go out of stock. We are constantly monitoring our stock levels, and we usually expect to replenish any product line within a couple of weeks. If you have placed a pre-order for an item that is out of stock and it looks like it will take longer than expected to get it to you, we will let you know and offer you the option of a full refund.

1.2. What happens if what I ordered is out of stock?

Awkwardness gives me great comfort. I've never been cool, but I've felt cool. I've been in the cool place, but I wasn't really cool - I was trying to pass for hip or cool. It's the awkwardness that's nice. Luxury must be comfortable, otherwise it is not luxury.

Free shipping: Customers love free shipping. Consider offering free shipping on orders above a certain amount to encourage customers to spend more. Fast shipping: Customers appreciate fast shipping. Try to ship products as quickly as possible and offer express shipping options for those who need it. Shipping notifications: Keep customers informed about the status of their orders by sending shipping notifications. Let them know when their orders have shipped and provide tracking information so they can track their packages. Shipping options: Offer different shipping options for customers to choose from, such as standard shipping, express shipping, or overnight shipping. This gives customers more flexibility and control over their shipping experience.

The return process typically starts when the customer initiates the return. This could involve contacting the retailer's customer service department, filling out an online form, or initiating a return through a customer portal. Depending on the retailer, this step could take anywhere from a few minutes to several hours. Once the return has been initiated, the retailer will typically review the request to ensure it meets their return policy requirements. This could involve verifying that the product is eligible for return, checking that it was purchased within the allowed timeframe, or ensuring that it was not damaged or used. This step can take anywhere from a few hours to a few days.